May 2009

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Bad PR Call

So, let’s say you take your Audi to the dealer for some repairs and leave it overnight. The next morning you get a call from the dealership telling you that your tires and rims have been stolen. And, oh by the way, the dealership is not liable and is not…

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Links – 5/22/2009

Here are a few item we are reading today that you may also find of interest: Consumers Like Newspapers Less Than They Do Airlines In the first quarter of ’09, newspaper customers’ satisfaction rating was 63. To put this in some perspective, those surveyed expressed a greater deal of satisfaction…